Terms &
Conditions

Last updated: 26 January 2026

These Terms & Conditions govern the use of this website and the services provided by Proconvia Consulting (“we”, “us”, “our”). By engaging our services or using this website, you agree to these terms.

1. Scope of Services

Proconvia Consulting provides consultancy, training, auditing support, and advisory services in areas including Quality, Health & Safety, Environmental Management, Integrated Management Systems, and related disciplines.

All services are provided on a professional, best-endeavours basis and are tailored to the specific needs of each client.

2. No Guarantee of Certification or Outcomes

While Proconvia Consulting supports organisations in developing, improving, and maintaining management systems, certification outcomes, audit results, and regulatory approvals cannot be guaranteed, as these are determined by independent certification bodies and external authorities.

3. Client Responsibilities

Clients are responsible for:

Providing accurate, complete, and timely information
Ensuring access to relevant personnel, records, and systems
Implementing recommendations and actions arising from consultancy or training

Proconvia Consulting is not responsible for delays or outcomes affected by incomplete or inaccurate information provided by the client.

4. Training Services

Training delivered by Proconvia Consulting is intended to build awareness, competence, and understanding. Completion of training does not in itself confer professional certification or accreditation unless explicitly stated in writing.

5. Confidentiality

All client information and materials shared during the course of consultancy or training will be treated as confidential and will not be disclosed to third parties without consent, except where required by law.

6. Intellectual Property

All materials, templates, training content, and documentation developed by Proconvia Consulting remain our intellectual property unless otherwise agreed in writing.

Clients may use provided materials internally for their organisation but may not reproduce, distribute, or sell them externally without prior written consent.

7. Limitation of Liability

Proconvia Consulting shall not be liable for:

Indirect or consequential losses
Loss of business, revenue, or opportunity
Decisions made by clients based on advice provided

Our total liability shall be limited to the fees paid for the specific service giving rise to the claim.

8. Website Content

Information on this website is provided for general information purposes only and does not constitute professional or legal advice. We reserve the right to update or modify website content at any time.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Singapore.

10. Updates to These Terms

Proconvia Consulting reserves the right to update these Terms & Conditions at any time. The latest version will always be available on this website.

11. Contact

If you have any questions regarding these Terms & Conditions, please contact us via the Contact page.